OrangeDS ships in excess of 220 countries and territories worldwide. Additional detail of coverage, please contact the OrangeDS Sales Department.
We offer multiple levels of transit times, which range from 3 to 25 business days, depending on the service level you select.
We offer 3 levels of service for international shipments. Postal Expedited, Postal Budget and Postal Economy.
We offer 2 levels of transit service for domestic. They are Expedited and Budget.
Yes. We offer discounts based on volume, piece weights, and geographic distribution.
Yes. We offer tracking. There are multiple ways for you to track packages. You may track shipments using an assigned tracking number, or by using your own internal reference number, such as, an Account Number or Billing Reference Number. You can track packages via our OrangeTrac Customer Web Portal.
No. We process all materials same-day, with next day departure.
Within 24 to 48 hours.
Yes. We are capable of sending email alerts that include tracking numbers, account numbers or internal reference numbers, to allow you and your clients to track packages.
VAT is Value Added Taxes. The VAT is usually levied in the country where the purchased goods are consumed. The duty and taxes differ by country.
Yes. Our Customer Service is available 24/7 by contacting 844-830-2262.
Yes. We offer all three services. Please contact the OrangeDS Sales Department to learn more about each service.
Yes. Dimensional Weight is a part of our process when determining the cost for shipments. Dimensional Weight is calculated by multiplying the length x width x height. That provides the cubic inches. The cubic inches is then divided by 194 (Domestic Shipments) and 139 (International Shipments).
OrangeDS is required to monitor and comply with all U.S. and International regulations. Goods that can be harmful to others, illegal in the U.S. and the International destination countries, and any material(s) that can catch on fire or explosive on aircrafts are prohibited. Please contact the OrangeDS Sales Department for additional items that are prohibited.
We have 3 U.S. processing facilities and 1 international processing facility.
Yes. All OrangeDS processing facilities have 24/7 Security Surveillance. Each OrangeDS processing facility is TSA Certified to screen all material, in accordance to TSA regulations.